【Bigfoodie招聘】中文客服

2017招聘

Chinese Speaking Customer Service

About the Job

Location: Manchester city centre

Contract: Full Time/Part-Time

The Role

We are currently recruiting a Chinese Speaking Customer Service Representative to join us in Manchester office.

You will have the following duties and responsibilities

* Liaising with clients & customers

* Dealing with telephone calls and emails

* Updating files

* Producing necessary documents

* Handling customer complains & enquires

* Data entry

* Maintaining the database

* Working closely with the marketing and sales teams

* Delivering a high standard of customer service at all times

* Introducing & Demonstrating new services/products to end users

* Build relationships with customers demonstrating service excellence by meeting each customers’ needs

Experience

* Strong administration experience with a customer focused attitude

* Good communication and prioritising skills

* Be hardworking, energetic, motivated and a team player

* Good Excel knowledge

* Must be fluent in both English and Chinese (Cantonese or Mandarin)

* Must have good work ethic

* Attention to detail

Please send email to hr@bigfoodie.co.uk to APPLY.

BIGFOODIE

中餐外卖网

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我们将竭尽全力

为腐国的广大吃货群众谋福利

让想念咱中国菜的你

在bigfoodie.co.uk上

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